Marking, Coding, and Labeling System field Technician
Responsibilities:
— Installation and Setup: Perform the installation, configuration, and setup of marking, coding, and labeling equipment, including printers, coders, labelers, and related software systems at client sites.
— System Maintenance: Conduct routine maintenance tasks, such as cleaning, calibration, and replacement of parts, to ensure optimal performance and minimize downtime of marking, coding, and labeling systems.
— Troubleshooting and Repairs: Diagnose and resolve technical issues with marking, coding, and labeling equipment, including hardware, software, and connectivity problems. Implement repairs and replacements as needed.
— Quality Control: Ensure the accuracy, legibility, and adherence to industry standards of printed labels, codes, and markings by performing regular quality checks and adjustments.
— Training and Support: Provide training and support to clients on the proper use and maintenance of marking, coding, and labeling systems. Address any questions or concerns and offer troubleshooting guidance when required.
— Documentation: Maintain accurate records of installations, repairs, maintenance activities, and customer interactions. Prepare reports and documentation as necessary.
— Upgrades and Enhancements: Stay updated on the latest technological advancements in marking, coding, and labeling systems. Recommend and implement upgrades and enhancements to improve system efficiency and performance.
— Safety Compliance: Adhere to safety protocols and guidelines while working on client sites. Ensure compliance with industry regulations and standards.
Requirements:
— High school diploma or equivalent; relevant technical certifications or an associate's degree in a related field is preferred.
— Proven experience as a field technician or similar role, preferably in the marking, coding, or labeling industry.
— Strong technical knowledge of marking, coding, and labeling systems, including printers, coders, labelers, and related software.
— Proficiency in troubleshooting and resolving technical issues with hardware, software, and connectivity.
— Familiarity with industry standards and quality control processes for printed labels, codes, and markings.
— Excellent problem-solving skills and the ability to work independently.
— Strong organizational and time management skills to prioritize tasks and meet deadlines.
— Effective communication and interpersonal skills for interacting with clients and providing training and support.
— Attention to detail and a commitment to accuracy.
— Valid driver's license and willingness to travel to client sites as needed.